Great service! Friendly and knowledgeable staff.

Caroline Purser

Kyle was very knowledgeable and friendly. He patiently explained all the features and functions of the hot tubs and helped me make the right decisions regarding my purchase. He made sure to keep me informed about the progress of my spa delivery and followed up on any questions or concerns I had. He is a … Continued

Valerie Savino

Jim Otis, Thanks so much for the wonderful job on our pool. I got your call and I called back but you were out in the field. I was shocked at how cheap it was. Thanks again loads!

Bud & Delores Ulsh

You rock, Kyle!

Deanna English

Thank you so much for helping to fix my mother’s fountain. It is a symbol of my father’s “projects” they even brought it up to Washington when they moved from California when they built their dream home 20 years ago.  Now my mom can sit at the breakfast table and watch the birds & squirrels … Continued

Linda Lepape

Jan, The pool is running great! We have not added water other than what is needed after a backwash.  Thank you for your determination and patience!

Jean & Bob Wakeland

Steve came out to my place to fix my leaky hot tub twice! Thanks Steve & Nick for taking care of that!

Kirby White

A long overdue note to thank you for all your assistance over the years.  I am back in service with the whole system running better than I remember it being when first I installed the thing in 1992.  All of your staff—past and present have been fun to work with and have given me wonderful, … Continued

Rob Orton

Hello Jan, On Behalf of the “Gig Harbor Basket Brigade” I would like to personally thank you for your assistance during this years effort. The donation of your time and vehicle greatly assisted the assembly process, in total 734 families were able to enjoy a Thanksgiving dinner! Thanks again

Jim Brooke

Cindi – Very personable, friendly and knowledgeable. She took the time to fully explain my questions! She is a great asset to this business

Paul Griffin

You all have the gift of treating customers with that “Old World/Small Store” attitude. LOVE IT 🙂

Eric Peavy

You were nice, gave 100% in answering all of my questions and knowledgeable. I thank you.

Mary C. Jones

What excellent and professional work Jim Otis does!! He worked so hard trying to get our hot tub to run (and now it actually is working! – after a couple of resets) yeah! 🙂

Joe & Gerry Repar

Jan, Cindi & Gang.. We are both riddled with guilt and extreme joy (which feels strange to have both going on) over the stereo/hot tub deal. You are a class act and should be named #1 business in Gig Harbor. All of our thanks! 🙂

The Hershmans

I think Dave should get donuts every Friday. Thanks!

Rick

Please give David 2 weeks off just for being the best in customer service in the Western Hemisphere. Love you guys.

Tina Witte

Just a quick note to let you know how happy we are with the work you did for us on replacing our pool liner. As you know, we had a bad experience before and we did a lot of searching for “just the right contractor” to do this job. You were recommended to us.. and … Continued

The Planks

From your last service to fix our heater: I liked the door slip telling me you had come, fixed (whatever was fixed) and it was working. Thanks!

Dennis Quinsey

I needed a part for the hot tub and Kyle was very helpful. Thanks.

F. Pomeranz

Thank you for your prompt and courteous service. The pool runs fine. It was a pleasure meeting you. It’s just a wonderful feeling to have someone you can depend on. Thanks again!

Merilee & Jim Prine

Thank you for a job well done!

H. Botnen

Wonderful service! Jim did a great job.

A. Unger

We wanted to thank you for taking care of our pool cover for us. It was a difficult (and unique) situation and you handled it with supreme professionalism. We have always been impressed with the quality of service at Aqua Spas and this situation has again proven what a great store you have! We will … Continued

Chris and Pete Krumins