The Results are in: Real Reviews From Real Customers

the results are in: real reviews from real customers

One thing that we pride ourselves on at Aqua Spas & Pools is our quality of service. We strive to make sure that every experience is nothing less than exceptional. Many companies throw around words like quality, service, and integrity but few of them live it. We believe in our staff. We believe that they are the best at what they do. We believe that you will experience quality, service, and integrity when you deal with anyone in our company. We set the bar in the Pacific Northwest in our industry. We are people serving people. No robots. No endless telephone trees. No hassle. Just people. Take our word for it or read our reviews below.

Did you know that 72% of consumers say that positive reviews make them trust a local business more? That is just one of the reasons that we are very proud to announce that we are a 2017 award recipient of the coveted “People Love Us On Yelp” badge!

The Results

Check out these reviews from Aqua Spas & Pools customers:


Suzanne – 5 stars

“Dave Brown at Aqua Spas keeps my spa in tip top condition. He’s professional, courteous, efficient, and friendly. I would recommend him highly.”

Christopher – 5 stars

“I used to rely on procuring my hot tub needs online, which was not bad, I just did not know how good this store actually is until I needed to go in.  But since going in, for a new hot tub cover (which also happened to be an excellent deal and of the highest quality that I have found in a cover), I only go to this store for all of my hot tub needs.  The staff is as helpful as can be, eager to answer any questions and to help any customer.  They are also extremely knowledgeable with maintenance, tracking notes for customer details so that they can expedite issues with answers and also with providing support for whatever my hot tub needs are.  Very nice people.  The way businesses should be.”

Rudy  – 5 stars

“Great people and very knowledgeable on their products. They were very helpful with my spa chemical issue.”

Brice – 5 stars

“Just a shout out for good customer service from Kyle. Even at closing time on a weekend, he was patient and took the time to answer all of my questions. Thanks-“

John – 5 stars

“The water testing service was super helpful. My wife and I recently bought a new house that had a hot tub and they got us up and running in a day. A nice lady helped me out and she seemed very knowledgeable. They even paid my bridge toll when I mentioned I lived over in Tacoma, so that was a nice surprise. I’ll definitely go back next time I need supplies.”

David – 5 stars

“Walked in and was greeted like a friend. They tested my water, taught me a few things, and were understanding when I wasn’t catching on.  They even offered me a cup of coffee.  Thank you, I’ll be back.”

Nolan – 5 stars

“In preparation to sell our house we had our spa checked out by Aqua Spas.  We had not used it for years.  Steve came out and found it needed two replaced pumps.  We had that done and only turned it on when having a showing.  Seven months later I noticed the spa was not turning on and kept tripping the breaker.  Steve came back and found one of the motors had gone out (bad bearing).  I was expecting the motor was beyond warranty but Steve called me to say we were under warranty and he replaced the pump the next day.  I find Aqua Spas to be friendly and reliable and truly feel they keep customer service as a top priority.”

Kathleen – 5 stars

“We have used Aqua Spa and Pool for many years and find their service to be top notch. Their staff are always courteous and knowledgable, and their prices are fair. The store is well stocked and if you need something special, they will order promptly.”


Hallie – 5 stars

“Purchased a spa from Aqua Spa in sept 2016. Delivery and set up was a breeze! Kyle was great to work with even helped us out with a few service questions a few months after we purchased. Have been using the hot tub almost daily for 9 months now and have no complaints! I highly recommend Kyle and Aqua Spa for you hot tub needs!”

Kelley – 5 stars

“Everyone at Aqua Spas is wonderful! Our spa has never been better! Stacey in the office is very helpful and the guys that maintain our spa are always dependable and friendly.”

Natalie – 5 stars

“Aqua Spas and Pools have done an excellent job with my home pool as well as our apartment pools that we own as a family. I would recommend them for any job related to pools and spas.”

Marsha – 5 stars

“Aqua Spas and Pools serves us in several ways. We purchased a hot tub from them that they installed for us after they removed our old one. They perform periodic maintenance on the hot tub as needed. We also have them check our water quality, providing needed chemicals. The other service they provide to us is the regular maintenance of our swimming pool. They provide this year round coming weekly or semi-weekly depending on the season. Our pool is always ready to use. The crew is professional. timely and clean. We really do appreciate having them on our team! The quality of their work is proof of the vast knowledge and commitment to customer service of their entire staff.”

Anna – 5 stars

“I have purchased spa products, had a top custom made, and have had servicing from Aqua Spas and Pools. There was a problem with the construction of the top which they corrected immediately with no hesitation. For servicing they show up right on time and do a great job. I HIGHLY recommend this company and am very happy they will come to Hood Canal to help us!”

Jim – 5 stars

“I have been doing business with Aqua Spa for over 20 years, there is no one better, they have a solution for all your pool and spa needs.”

Claudie – 5 stars

“We have depended on Aqua Spas & Pools for hot tub advice and chemicals for approximately three years. Currently, we also have hired them to service our hot tub on a bi-monthly basis. Without exception, the service we have received has been professional and friendly. I highly recommend their services!!”

The Results are in: Real Reviews From Real Customers

Want to experience our quality service for yourself? Contact us for all of your Pool and Spa needs – we’re happy to help!

If you would like to review our services you can find us on Facebook, Yelp & Houzz.